Support and help desk pages
Show response times by priority before customers open a ticket.
Content / widget · Elementor module
Service Response Targets Widget Plugin for Elementor
Show customers the hours each support level covers and how quickly you aim to respond and resolve, as a table that stacks on phones.
Included in All AccessClassic Elementor widgetFrom $29 USD / year
Complementor / Service response targetsProduct preview
Text, style and layout controls inside Elementor
01 / Interactive demonstration
See it
These are the actual published outputs of the widget, built from sample targets.
02 / Inside WordPress
Service response targets controls in Elementor
Services holds one row per support level: name, coverage hours, response target, resolution target and exclusions. Layout chooses a table, blocks or one line per service. Heading and text adds a heading, introduction, a note under the targets, the labels for each column and a message when there are no services. The Style tab covers the services, name, target and label colours, table lines and header, heading and text, and an optional icon.
03 / Website use cases
Where to use service response targets
Customers raising a support request want to know when they will hear back. Burying response times in a terms page leads to chasers and frustration. Service response targets shows each support level with the hours it covers, the first-response and resolution targets and what is not covered, in a clear table on your support or pricing page.
Agency and maintenance plans
Compare the cover each plan includes.
Customer service policies
Set out opening hours and reply times for each channel.
04 / Installation and setup
How to add service response targets in Elementor
Start with Complementor installed and your license connected. Enable this module in the WordPress library, then configure it in Elementor.
Install Complementor, connect your license and enable Service response targets in the Complementor library.
Add the widget to your support, contact or pricing page.
In Services, add one row per priority or support level with its hours, response and resolution targets and any exclusions.
In Layout choose the table, blocks or one line each; in Heading and text add a heading and a note such as Times are targets.
Style the table and text on the Style tab, then check it on a phone.
05 / Content and style controls
Customize service response targets in Elementor
Configure the settings available for this module to suit the page you are building.
Up to 40 services, each with coverage hours, response target, resolution target and exclusions.
Table with row and column headers that stacks into labelled blocks under 600 pixels.
Columns nobody filled in are left out, and empty cells are hidden on phones.
Blocks with labelled targets, or one line per service for compact spaces.
Editable column labels such as First response and Not covered.
Optional heading, introduction and a note under the targets.
Separate colours for service names, targets, labels, table lines and header.
06 / Choose the right approach
Service response targets and Elementor alternatives
Compare the existing Elementor workflow with this Complementor module before choosing your setup.
Elementor's Text Editor table
Fine for a one-off table you format by hand; it does not stack on phones or keep a consistent structure.
Elementor Pro Price Table
Better for selling plans with prices and buttons; use this widget for the service levels themselves.
07 / Requirements and compatibility
Service response targets compatibility with Elementor
- Requires Elementor; works without Elementor Pro.
- Shows targets written by the site owner; nothing is measured or enforced.
- Up to 40 services per widget; entries are plain text.
Complementor uses classic Elementor APIs. Atomic-native controls are not implemented. Check your theme, cache and integrations on a staging site before release.
08 / Common setup problems
Troubleshoot service response targets
Check these settings if the published page behaves differently from the editor.
Why does nothing show on the page?
There are no services with a name. Add one under Services, or set Text when there are no services.
Why is a column missing?
Columns that are empty for every service are left out. Fill in that part for at least one service.
Why does the table look different on my phone?
Under 600 pixels each row stacks into a block with labels, so it stays readable without sideways scrolling.
Why did an existing list change?
The default is now a table. Choose One line per service under Layout for the earlier layout.
Service response targets plugin questions
Does it need Elementor Pro?
No. It works with the free version of Elementor.
Does it track real response times?
No. It shows the targets you type; it does not measure or enforce them.
Can I rename the columns?
Yes. Each label is editable under Heading and text.
Is the table accessible?
Yes. It has column and row headers and a caption from the heading, and labels repeat on phones.
How many services can I add?
Up to 40 per widget.
10 / Annual All Access subscription
Get service response targets with Complementor
This module is included with all 1007 current Complementor solutions. Choose your production website allowance; every plan includes the same modules.
One website
$29USD / year
- All 1007 current modules
- Plugin downloads and updates for one year
- New releases during the paid term
- Product support
Renews at $29 USD each year.
A few websites
$49USD / year
- All 1007 current modules
- Plugin downloads and updates for one year
- New releases during the paid term
- Product support
Renews at $49 USD each year.
More websites
$99USD / year
- All 1007 current modules
- Plugin downloads and updates for one year
- New releases during the paid term
- Product support
Renews at $99 USD each year.
Applicable taxes extra. Annual subscriptions renew automatically unless canceled in your customer account. Elementor Pro is required for Exclude current post. Read the terms and 14-day technical-issue refund policy.